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 > Licensing  > Travel agents  > Obligatons

Travel agent obligations

The following information has been developed to assist you in fulfilling your obligations under the Travel Agents Act, 1986.

Annual returns
A licence lasts until it is suspended, cancelled or surrendered. A licence will also cease if the person holding the licence dies or, in the case of a company holding the licence, the company is dissolved.

In order to maintain continuity of your licence, an annual return will be posted to your Address for Service (ie, your postal address) approximately two (2) months before the expiry date printed on your licence certificate. The annual return is a document that lists certain information that you must provide to the Commissioner, along with your licence fee. It is the responsibility of the licensee to lodge this before the expiry date to avoid a penalty fee.

Your first annual return, will fall due for lodgement eleven (11) months after the licence is granted, and then yearly after that.

View the current fees.

Changes to details
You must notify the Commissioner in writing (within 14 days) of changes to your personal or business details (eg address, directorship, business name, partnership etc) and resignation or dismissal of your nominated manager.

Licence certificates
A licence certificate is issued for each place of business. If you or your company is licensed you will receive a licence certificate which must be displayed at a prominent position at each place of business.

Surrendering your licence
It is important when you surrender your licence that this is done in writing and either sent in or lodged over the counter. For further information contact us.


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