OCBA - Business advice

General business advice
As a trader you should be aware of your rights and responsibilites and keep up-to-date with the laws that govern your day-to-day business. Read about the issues that concern you.

Handling complaints
Whether you win or lose customers can sometimes depend on how you handle their complaints. Learn how to resolve complaints efficiently and fairly, and watch the good news spread.

Warranties - a marketing tool
Providing sound warranties demonstrates to your customers that you have faith in the products you sell. Read about how this can affect you.

Renew your business name
Business name renewals lodged via this online facility will be processed and a certificate issued within ten (10) working days of receipt. Renew today.

Packaging and labelling
Read about the labelling requirements for packaging, and ensure that you are checking, measuring and marking according to the law.

Copyright
Information on copyright for the Office of Consumer and Business Affairs website is provided on behalf of South Australia Central http://www.sacentral.sa.gov.au/site/page.cfm?u=60

Disclaimer
Information on the disclaimer for the Office of Consumer and Business Affairs website is provided on behalf of South Australia Central http://www.sacentral.sa.gov.au/site/page.cfm?u=61

Privacy
The South Australian Office of Consumer and Business Affairs (OCBA) is committed to protecting your privacy and the confidentiality of your personal information, consistent with the South Australian Government's Information Privacy Principles. If you would like to view the full privacy statement please visit: http://www.ocba.sa.gov.au/privacy.html

Webmaster
If you wish to provide feedback on the Office of Consumer and Business Affairs website please contact the Webmaster via email mailto:webmaster@agd.sa.gov.au

Accessibility
Information on accessibility for the Office of Consumer and Business Affairs website can be viewed at: http://www.ocba.sa.gov.au/accessibility.html