OCBA - Uncollected goods

Uncollected goods

When you leave goods for repair or other treatment, the trader must tell you when your goods should be collected. If you do not return to collect the goods, the trader should contact you advising that the goods must be collected by a certain date. Different time periods apply depending on the circumstances. Contact OCBA on (08) 8204 9777 for particulars.

If the goods remain uncollected, the trader may have the option of selling the goods, keeping a portion of the money from the sale to cover reasonable costs, such as storage of the goods, and return the balance to you.

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