Multiple pricing occurs when a supplier displays more than one price for the same item or service. If a supplier displays the same item with more than one price then they must sell it for the lowest displayed price or withdraw the item until the price is corrected.
A price published in a catalogue or advertisement is a ‘displayed price'. If mistakes in catalogues or advertisements have occurred, they can be fixed by publishing a retraction in a publication with a similar circulation to the original advertisement.
Component pricing
A supplier must not promote or state a price that is only part of the cost, unless also prominently advertising the single (total) price.
If services are supplied under a contract that allows periodic payments then there is no requirement to display a single price as prominently as the component prices.
In addition a single price does not usually have to include postage, for example unless the supplier is aware of a minimum charge that must be paid.
The single price must be:
- clear at the time of the sale
- as prominent as the most prominent component of the price.
The single price is the total of all measurable costs and includes:
- any charge payable, and
- the amount of any tax, duty, fee, levy or charges (for example, GST).
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Information on copyright for the Office of Consumer and Business Affairs website is provided on behalf of South Australia Central http://www.sacentral.sa.gov.au/site/page.cfm?u=60
Disclaimer
Information on the disclaimer for the Office of Consumer and Business Affairs website is provided on behalf of South Australia Central http://www.sacentral.sa.gov.au/site/page.cfm?u=61
Privacy
The South Australian Office of Consumer and Business Affairs (OCBA) is committed to protecting your privacy and the confidentiality of your personal information, consistent with the South Australian Government's Information Privacy Principles. If you would like to view the full privacy statement please visit: http://www.ocba.sa.gov.au/privacy.html
Webmaster
If you wish to provide feedback on the Office of Consumer and Business Affairs website please contact the Webmaster via email mailto:webmaster@agd.sa.gov.au
Accessibility
Information on accessibility for the Office of Consumer and Business Affairs website can be viewed at: http://www.ocba.sa.gov.au/accessibility.html
