OCBA - Bag inspections

Bag inspections

If a trader displays a sign at the entrance of their premises or advises you in some other way of their bag checking policy, they can ask to look inside your bags without touching any of your belongings. If something inside your bags is blocking their view inside your bags, they can ask you to shift the contents around, but they cannot reach in and do it themselves. You can also expect that they will not ask to look in a small handbag or any bag that is unlikely to be capable of concealing something stolen from the store.

You have the right to refuse to allow a bag inspection. In these situations, the trader may:

ask you to leave the store

refuse to sell you any goods

call the police if they believe you have been shoplifting.

Traders do not have the right to forcibly search your bags or detain you. If the trader, or an employee, asks you to do either of these, you should ask to speak to the store manager or request that they call the police.

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