- Australian Consumer Law
- Consumer guarantees: A guide for consumers (149 KB PDF file)
- Product Safety: A guide for consumers (162 KB PDF file)
- Sales practices: A guide for consumers (154 KB PDF file)
- Avoiding unfair business practices: A guide for consumers (148 KB PDF file)
-
Door-to-door sales: A guide for consumers (167
KB PDF file)
- Australian e-Commerce Safety Guide 2005 (737 KB PDF file)
- Autocheck - Buying and maintaining a car (1.4 MB PDF file)
- Building Extending Renovating a home - A consumer guide (2.4 MB PDF file)
- Building Indemnity Insurance- Notice to builders (88 KB PDF file)
- Building Indemnity Insurance- Notice to councils (24 KB PDF file)
- Building Indemnity Insurance- Notice to developers (23 KB PDF file)
- Buying your first home - a number of ideas (1.5 MB PDF file)
- Consumer Basics (English) (22 KB PDF file). Click here for Consumer basics - in languages other than English.
- Consumer Complaints: Our complaints procedure is outlined in the following consumer complaints information sheet. (59 KB PDF file)
- Fair Call Guide for Consumers (243 KB PDF file)
- It's about the house - Advice from the Office of Consumer and Business Affairs about buying and selling a home (2.1 MB PDF file)
- Keeping baby safe - a guide to nursery furniture (1.1 MB PDF file)
- Mobile phones brochure - What to look out for when purchasing (506 KB PDF file)
- Pre-paid funeral (441 KB PDF file)
- Real estate industry reform - Changes to legislation (62 KB PDF file)
- Safe toys for kids (419 KB PDF file)
- Sample letters of complaint
- Complaint to a builder (127 KB PDF file)
- Complaint to a Car Dealer (138 KB PDF file)
- Complaint to a General Retailer (120 KB PDF file)
- Complaint to a Mail Order Company (121 KB PDF file)
- Scams
- Little black book of scams - Your guide to scams, swindles, rorts and rip-offs (1.4 MB PDF file)
- Money problem - Don't make matters worse by getting a payday loan! (283 KB PDF file)
- Spotting a scam - Lucky winner or gullible victim (451 KB PDF file)
- Beware of mail scams (417 KB PDF file)
- When a scam comes calling - delete it, destroy it or hang up (86 KB PDF file)
- Savvy Seniors: A guide to consumer rights for seniors (2.15 MB PDF file)
- Talk about shopping
- Talk about shopping - migrant version (947 KB PDF file)
- Talk about shopping - general version (1.4 MB PDF file)
- Talk about shopping - Indigenous version (1.3 MB PDF file)
- Talk about shopping - APY lands (2.4 MB PDF file)
- The smart consumer
(2.1 MB PDF file)
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Please note: Some of these publications may be subject to review. As a result they may not be available.
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The South Australian Office of Consumer and Business Affairs (OCBA) is committed to protecting your privacy and the confidentiality of your personal information, consistent with the South Australian Government's Information Privacy Principles. If you would like to view the full privacy statement please visit: http://www.ocba.sa.gov.au/privacy.html
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Accessibility
Information on accessibility for the Office of Consumer and Business Affairs website can be viewed at: http://www.ocba.sa.gov.au/accessibility.html
Information on copyright for the Office of Consumer and Business Affairs website is provided on behalf of South Australia Central http://www.sacentral.sa.gov.au/site/page.cfm?u=60
Disclaimer
Information on the disclaimer for the Office of Consumer and Business Affairs website is provided on behalf of South Australia Central http://www.sacentral.sa.gov.au/site/page.cfm?u=61
Privacy
The South Australian Office of Consumer and Business Affairs (OCBA) is committed to protecting your privacy and the confidentiality of your personal information, consistent with the South Australian Government's Information Privacy Principles. If you would like to view the full privacy statement please visit: http://www.ocba.sa.gov.au/privacy.html
Webmaster
If you wish to provide feedback on the Office of Consumer and Business Affairs website please contact the Webmaster via email mailto:webmaster@agd.sa.gov.au
Accessibility
Information on accessibility for the Office of Consumer and Business Affairs website can be viewed at: http://www.ocba.sa.gov.au/accessibility.html
