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Which services are covered?
A service is covered if:- the person or business you bought it from sold it as part of their business or professional activity, including not-for-profit activity and it cost up to $40,000, or
- it cost more than $40,000 and is the kind of service normally bought for personal, domestic or household purposes - for example, car repairs, hairdressing, dry-cleaning or legal services.
You are also covered when you use ‘recreational services' involving physical activities – for example, fitness classes at a gym, working out with a personal trainer, bungee jumping and horse riding. However, people or businesses providing this kind of service can sometimes limit their responsibilities. You should read any terms and conditions in contracts for these services carefully. For more information, see Contracts.
Which services are not covered?
- Services bought before 1 January 2011. These are covered by laws that were in force before 1 January 2011 – contact us for more information.
- Services costing more than $40,000, which are for commercial use - for example, installation of farm irrigation systems or factory machinery repairs.
- Transportation or storage of goods for your business, trade, profession or occupation.
- Insurance contracts.
Related information
- What services are covered by consumer guarantees?
- Guarantees, warranties and refunds
- Consumer advice
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Information on accessibility for the Office of Consumer and Business Affairs website can be viewed at: http://www.ocba.sa.gov.au/accessibility.html
Information on copyright for the Office of Consumer and Business Affairs website is provided on behalf of South Australia Central http://www.sacentral.sa.gov.au/site/page.cfm?u=60
Disclaimer
Information on the disclaimer for the Office of Consumer and Business Affairs website is provided on behalf of South Australia Central http://www.sacentral.sa.gov.au/site/page.cfm?u=61
Privacy
The South Australian Office of Consumer and Business Affairs (OCBA) is committed to protecting your privacy and the confidentiality of your personal information, consistent with the South Australian Government's Information Privacy Principles. If you would like to view the full privacy statement please visit: http://www.ocba.sa.gov.au/privacy.html
Webmaster
If you wish to provide feedback on the Office of Consumer and Business Affairs website please contact the Webmaster via email mailto:webmaster@agd.sa.gov.au
Accessibility
Information on accessibility for the Office of Consumer and Business Affairs website can be viewed at: http://www.ocba.sa.gov.au/accessibility.html
