On this page
Consumer Protection
- Protect consumers, especially vulnerable consumers
- Ensure compliance with relevant consumer laws
- Develop strong consumer protection mechanisms
- Provide reliable consumer information and education
- Maintain accurate civil and occupational licensing registers
We will:
- continue direct enforcement of consumer laws
- provide consumer advocacy and advice
- provide dispute resolution services
- regulate occupational licensing
- encourage appropriate marketplace behaviour and minimise unfair trading and business practices
- implement measures to minimise identity theft and identity fraud.
Policy
- Take initiative on policy development and research
- Consult with consumers to develop and maintain consumer policy
We will:
- lead with new policy proposals
- participate actively in national and international developments in consumer protection
- foster research into consumer issues
- seek the views of the public
- actively monitor and evaluate other policy
- keep South Australia's legislation relevant and effective.
People
- Embrace diversity
- Encourage our staff to take on the challenges of development and growth
- Provide a safe work environment
We will:
- embrace diversity in our staff and address diversity in the community
- provide appropriate, relevant and targeted training and development opportunities for our staff
- reward staff commitment and achievement
- ensure that our work place is safe and the welfare of our staff is maintained.
Service Delivery
- Improve access to our services
- Strengthen strategic partnerships
- Manage customer expectations
We will:
- deliver excellent service with a strong customer focus
- continue efficiency improvement and cost reduction
- provide access for all South Australians
- develop appropriate service partnerships
- better utilise appropriate technology.
Copyright
Information on copyright for the Office of Consumer and Business Affairs website is provided on behalf of South Australia Central http://www.sacentral.sa.gov.au/site/page.cfm?u=60
Disclaimer
Information on the disclaimer for the Office of Consumer and Business Affairs website is provided on behalf of South Australia Central http://www.sacentral.sa.gov.au/site/page.cfm?u=61
Privacy
The South Australian Office of Consumer and Business Affairs (OCBA) is committed to protecting your privacy and the confidentiality of your personal information, consistent with the South Australian Government's Information Privacy Principles. If you would like to view the full privacy statement please visit: http://www.ocba.sa.gov.au/privacy.html
Webmaster
If you wish to provide feedback on the Office of Consumer and Business Affairs website please contact the Webmaster via email mailto:webmaster@agd.sa.gov.au
Accessibility
Information on accessibility for the Office of Consumer and Business Affairs website can be viewed at: http://www.ocba.sa.gov.au/accessibility.html
Information on copyright for the Office of Consumer and Business Affairs website is provided on behalf of South Australia Central http://www.sacentral.sa.gov.au/site/page.cfm?u=60
Disclaimer
Information on the disclaimer for the Office of Consumer and Business Affairs website is provided on behalf of South Australia Central http://www.sacentral.sa.gov.au/site/page.cfm?u=61
Privacy
The South Australian Office of Consumer and Business Affairs (OCBA) is committed to protecting your privacy and the confidentiality of your personal information, consistent with the South Australian Government's Information Privacy Principles. If you would like to view the full privacy statement please visit: http://www.ocba.sa.gov.au/privacy.html
Webmaster
If you wish to provide feedback on the Office of Consumer and Business Affairs website please contact the Webmaster via email mailto:webmaster@agd.sa.gov.au
Accessibility
Information on accessibility for the Office of Consumer and Business Affairs website can be viewed at: http://www.ocba.sa.gov.au/accessibility.html