OCBA - Consumer and Business Services

Win a $350 Adrenalin experience
Each year Australians, mainly men, have died or become seriously injured as a result of DIY work on their vehicles without using proper jacks, stands and ramps. Don’t become a statistic. Watch a short video and enter the competition to win a $350 Adrenalin experience (e.g. laps in a supercar).

Your consumer rights in audio
Listen to a range of audio files, including radio interviews, examples of scammers in action, and some community announcements about the Do Not Call Register.

Out of Credit
The National Indigenous Consumer Strategy (NICS) working group commissioned a film and song entitled Out of Credit, targeting young Indigenous consumers about the perils associated with mobile phone contracts. The film is a resource that can be used in association with other educational materials concerning financial literacy and consumer related topics. You can listen to the song here or order a copy of the film here. You can view the film on the CBS YouTube channel here

New payment rules for the construction industry
The Building and Construction Industry Security of Payment Act 2009 provides a new scheme to improve rights to payment in the building and construction industry. It is due to commence operation on 10 December 2011. You can read the new laws at www.legislation.sa.gov.au. Click here for more information.

Travelling con men
Each year, fair trading agencies across the country receive hundreds of reports about travelling con men ripping off consumers with cheap and dodgy home repairs. A new national strategy against travelling con men has been launched. Information from a national hotline will be fed directly to the taskforce for analysis and follow-up. So if you suspect that a tradesperson might be dodgy, then report them using the Report travelling con men form or ring the hotline: 1300 133 408. You can also watch a video here or visit the national Facebook page here.

Savvy Seniors
Savvy Seniors is the new consumer rights publication specifically for older South Australians. It has information about the Australian Consumer Law, about refund rights, guarantees, door-to-door sales, scams, ID fraud and much more. To have a copy posted out to you, go to the Order publications page and complete your address details.

We are changing
Office of Consumer and Business Affairs has amalgamated with the Office of the Liquor and Gambling Commissioner and is now known as Consumer and Business Services. By amalgamating our services we will bring together and streamline our processes to improve service delivery to consumers and business alike. All telephone enquiries should now be made using the 131 882 number

Pram and stroller safety
When taking your baby out in a pram or stroller, safety is important. A video is available showing scenarios of safe and unsafe practices using prams and strollers.

Copyright
Information on copyright for the Office of Consumer and Business Affairs website is provided on behalf of South Australia Central http://www.sacentral.sa.gov.au/site/page.cfm?u=60

Disclaimer
Information on the disclaimer for the Office of Consumer and Business Affairs website is provided on behalf of South Australia Central http://www.sacentral.sa.gov.au/site/page.cfm?u=61

Privacy
The South Australian Office of Consumer and Business Affairs (OCBA) is committed to protecting your privacy and the confidentiality of your personal information, consistent with the South Australian Government's Information Privacy Principles. If you would like to view the full privacy statement please visit: http://www.ocba.sa.gov.au/privacy.html

Webmaster
If you wish to provide feedback on the Office of Consumer and Business Affairs website please contact the Webmaster via email mailto:webmaster@agd.sa.gov.au

Accessibility
Information on accessibility for the Office of Consumer and Business Affairs website can be viewed at: http://www.ocba.sa.gov.au/accessibility.html